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Managed Hosted Telephony Service

Managed Hosted Telephony Service

UK Based Telephony Solutions with UK Based Support

 

Comprehensive managed telephony solutions provider specialising in:

  • Hosted Telephony VOIP solutions
  • SIP Trunk Solutions
  • Number Porting
  • Low cost calling
  • Premium telephone handsets
  • Unified Communications

 

What is a Managed Hosted Telephony Service?

Managed Hosted Telephony takes your communications requirements and places them in a secure, feature rich, tried and tested environment removing the need for physical telephone or ISDN lines.

Delivering increased telephony functionality backed by guaranteed SLA’s, enables your team to maximise productivity and offers your business essential continuity and availability whilst keeping your costs low.

A Managed Telephony Service Provider helps bring together the needs of your business with the extensive technology available to deliver reliable telephony built for business.

Contracting industry experts to monitor, consult and maintain your hosted telephony, allows your business to focus on its key deliverables and use cutting edge technology to help achieve this.

Why should businesses move to a Managed Telephony Service?

  • Same number wherever you are so you can work from anywhere and never miss a call
  • Bring your own number with you or choose new numbers in any area code
  • One phone system capable of supporting multiple sites/branches and remote workers
  • Packed full of features designed for Businesses
    • Auto attendants
    • Call recording
    • Mobile and Soft Clients
    • Call twinning
    • Voicemail and voicemail to email
    • Hot Desking
    • Out Of Hours
    • Music On Hold
    • User web interface
    • Call conferencing
    • Presence
    • Fraud Protection
    • Instant messaging
  • End to End solutions means you only ever deal with one supplier
  • No heavy upfront costs and pay for what you use
  • No physical lines or hardware to manage
  • Future proof – new features get introduced automatically
  • Increase reliability means reduced downtime with built in business continuity, backed by cast iron SLA’s
  • Tried and tested solutions to ensure your telephony is operational and efficient all the time
  • Reliable SLA driven UK based support

Full Managed Hosted Telephony Service Guide.

Click the preview to download a PDF guide to the XC360 Managed Hosted Telephony Service.

Migrating to a Hosted Telephony Service

We remove the complexities in moving your current in-house or hosted telephone system to a fully managed telephony service so you don’t have to worry about moving numbers, having telecoms downtime or missing telephone calls. 

Our proven migration procedures are flexible enough to overcome every eventuality and thorough enough to ensure nothing is missed. 

We begin by detailing everything you currently have and how you use your phones, and why you use them in your own specific way. We will then draw up a suggested configuration for your approval and our industry experts begin building your bespoke phone system without interrupting your day to day operations. 

Once we have carried out extensive testing we’ll install the service at your premises, provide training, and set the system up for you to test in tandem with your old system. We’ll then arrange a suitable date to migrate your numbers and go live on the new system. We’ll provide full documentation on how to use the new service and configuration details. 

And whilst we are doing all of this our experienced helpdesk team will be available every step of the way to assist in any day to day issues you may need to talk to us about.

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