UK Based Telephony Solutions with UK Based Support
Comprehensive managed telephony solutions provider specialising in:
What is a Managed Hosted Telephony Service?
Managed Hosted Telephony takes your communications requirements and places them in a secure, feature rich, tried and tested environment removing the need for physical telephone or ISDN lines.
Delivering increased telephony functionality backed by guaranteed SLA’s, enables your team to maximise productivity and offers your business essential continuity and availability whilst keeping your costs low.
A Managed Telephony Service Provider helps bring together the needs of your business with the extensive technology available to deliver reliable telephony built for business.
Contracting industry experts to monitor, consult and maintain your hosted telephony, allows your business to focus on its key deliverables and use cutting edge technology to help achieve this.
Why should businesses move to a Managed Telephony Service?
Migrating to a Hosted Telephony Service
We remove the complexities in moving your current in-house or hosted telephone system to a fully managed telephony service so you don’t have to worry about moving numbers, having telecoms downtime or missing telephone calls.
Our proven migration procedures are flexible enough to overcome every eventuality and thorough enough to ensure nothing is missed.
We begin by detailing everything you currently have and how you use your phones, and why you use them in your own specific way. We will then draw up a suggested configuration for your approval and our industry experts begin building your bespoke phone system without interrupting your day to day operations.
Once we have carried out extensive testing we’ll install the service at your premises, provide training, and set the system up for you to test in tandem with your old system. We’ll then arrange a suitable date to migrate your numbers and go live on the new system. We’ll provide full documentation on how to use the new service and configuration details.
And whilst we are doing all of this our experienced helpdesk team will be available every step of the way to assist in any day to day issues you may need to talk to us about.
First class service.
Thanks for your support and first class service over the years. We really couldn’t have achieved this without the XC360 team. XC360 cloud, telecoms and print have been instrumental in our success.
A human approach to IT.
Consistently efficient service with a human approach to IT.
Trouble free, efficient and easy.
Xara Computers provide us with an IT department without actually having to have an IT department. They’re willing to help and will efficiently relieve us of any trouble. They are not at all remote even though we rarely have to see them.
Responsive, proactive and effective.
Responsive, proactive and effective - it just works - what more is there to say?
A quality service which always wows us
A refreshing approach to IT support and a quality service which always wows us.
Increased operational time and reduced costs.
Thanks to XC360 I have been able to increase my operational time and reduce my costs.
Fits perfectly for the way we work.
XC360 have built a solution that fits perfectly for the way we work. I wouldn’t hesitate to recommend the solution or the service they provide. Always professional and always helpful.
The shrewdest business decision I’ve ever made.
Partnering with XC360 was the shrewdest business decision I’ve ever made. My agents work seamlessly no matter where they are or which branch they work from and my business now operates at full steam all the time.
Our business can now operate so much smoother.
Migrating to XC360 was so straight forward, the process was pain free and we were up and running without issue. Our business can now operate so much smoother.