Expecting huge growth whilst working with compliance focussed clients this advisory firm needed a strong technology partner and a compliant IT foundation.
Challenge
A high-performing financial crime advisory firm with ambitious growth plans was operating without a formal IT framework. Each consultant managed their own devices, security protocols, and data access — an arrangement that functioned at a small scale but posed major risks as the business aimed to expand and integrate with regulated financial institutions.
The absence of a centralised, secure IT environment left them exposed to security vulnerabilities, inconsistent processes, and compliance shortfalls — all critical roadblocks to scaling operations and engaging with larger, compliance-driven clients.
To meet their business goals and maintain credibility in a heavily regulated industry, the firm needed a trusted IT partner who could:
• Architect and implement a secure, scalable cloud-hosted desktop environment
• Enable 24/7 reliable access to business-critical systems and data
• Enforce strict security controls aligned to CIS, NIS2, ISO27001, and other financial sector standards
• Navigate and support complex compliance requirements alongside third-party vendors
• Deliver responsive, expert IT support that freed internal teams to focus on client services
Solution
XC360 was selected to lead the transformation, combining deep industry knowledge with a proven record in secure, managed IT environments.
We delivered:
✅ A private, cloud-hosted desktop platform for each team member — ensuring consistent access, security, and configuration regardless of client location or device.
✅ Full alignment with compliance frameworks through automated controls, strict user permissions, audit trails, and policy enforcement.
✅ Advanced security protocols including endpoint protection, encrypted communications, user access management, and continuous monitoring.
✅ A flexible, scalable model that adapted to business growth without compromising performance or cost-efficiency.
✅ A fully managed IT environment with proactive monitoring, patching, and rapid expert support — minimising downtime and maximising productivity.
Security and compliance were the key drivers, this coupled with a seamless user experience meant the Business could achieve its goals without disruption.
Results
XC360’s solution enabled the advisory firm to scale confidently and securely — growing their business sixfold while continuing to meet the rigorous demands of clients and regulators.
Today, the business benefits from:
✅ A modern, efficient cloud desktop solution that supports secure remote work and collaboration
✅ Robust compliance posture aligned to industry and client requirements
✅ Improved operational agility and reduced IT complexity
✅ Higher staff satisfaction due to a frictionless user experience and expert IT support
“The platform XC360 delivered has worked perfectly for our complex needs, it’s evolved as technology has improved and is crucial component of our success”
“Your IT Support has provided tremendous peace of mind.”
“Friendly and professional advice which is a cut above the rest. I wouldn’t work with anyone else. The team at XC360 has become an invaluable extension of our business. They...
Partnering with XC360 was the shrewdest business decision I’ve ever made. My agents work seamlessly no matter where they are or which branch they work from and my business now...
“XC360’s onsite response time to come back with any issue however large or small is phenomenal.”
“XC360 carried out a faultless project of migrating from my antiquated system to the latest platforms and continue to provide amazing support.”
“We are always delighted with the professionalism and efficiency of XC360.“
“XC360’s prompt attendance is always discrete and the work executed efficiently.”
“Lockdown came upon us rather quickly and after one quick call with a director, the entire team supported us to be ready to work from home with our IT and...
"Thanks to XC360 I have been able to increase my operational time and reduce my costs."
“One of a handful of partners we trust to deliver. Service excellence!”
“Your innovative ideas and expert service has enabled us to be more productive, confident and efficient.”
“You follow a service policy that all IT companies should look to follow.”
“You guys have been superb! From the directors, remote team to on site and hands-on support, the team helped us migrate to the cloud without any break in our working...
“XC360 is a great team, company and service. Very highly recommended!”
“Professional, efficient, excellent value for money! Highly recommend”
“Consistently efficient service with a human approach to IT.”
“Thanks for your support and first class service over the years. We really couldn’t have achieved our success without the XC360 team. XC360 cloud and telecoms have been instrumental to...
"Migrating to XC360 was so straight forward, the process was pain free and we were up and running without issue. Our business can now operate so much smoother."
"A refreshing approach to IT support and a quality service which always wows us."
Responsive, proactive and effective - it just works - what more is there to say?
XC360 have built a solution that fits perfectly for the way we work. I wouldn’t hesitate to recommend the solution or the service they provide. Always professional and always helpful.
“Nothing but praise for their service and staff, they always treat each engagement with utter professionalism – no issue is ever too trivial. I am delighted to recommend them and...
“Thank you for once again fulfilling your obligations in relation to our IT to the highest standards, we are delighted with the results.”
“Consistently efficient level of service during our long tenure with you. Maintaining a high service level with a personal touch is very important for a company of our nature.”
“XC360 have always shown considerable expertise in their knowledge of IT and all things tech. They have always dealt promptly and efficiently with requests and continue to deliver technical solutions...
“It gives me great confidence to know we have the full attention of your dedicated team”
"Xara Computers provide us with an IT department without actually having to have an IT department. They’re willing to help and will efficiently relieve us of any trouble. They are"
