Struggling with frequent downtime, ineffective support and insecure systems, IT was becoming a hinderance.
Challenge
A prestigious luxury car hire business was operating on outdated technology with minimal security. While functional, their IT setup posed significant risks to both data security and day-to-day operations.
Their existing IT arrangement provided limited support, leaving the business grappling with frequent niggles, frustrating downtime, and no clear roadmap for future growth. With an office refurbishment underway and multiple branches to manage, they needed a technology partner who could:
Solution
XC360 stepped in to transform their IT. Our team worked diligently to:
✅ Design a secure, cloud-hosted desktop solution – ensuring their team could work efficiently across multiple branches while keeping data secure.
✅ Deliver a full network overhaul – timed perfectly alongside their office refurbishment to minimize disruption and align with their modernized workspace.
✅ Provide comprehensive telecoms and connectivity solutions – ensuring seamless communication across all locations.
✅ Implement robust security measures – protecting their business from cyber threats while maintaining ease of access for authorized staff.
✅ Coordinate with third-party vendors – navigating tricky compliance and procedural tasks to ensure every piece of technology aligned with business goals.
Throughout the entire project, our focus remained on ensuring the team stayed productive, happy, and secure during the transition.
Results
With XC360’s expertise, the luxury car hire business now enjoys:
✅ A modern, efficient cloud-hosted desktop solution
✅ Reliable network infrastructure supporting multiple branches
✅ Seamless connectivity, telecoms, and security integration
✅ Reduced IT niggles and improved staff satisfaction
✅ A smooth transition delivered on time to their strict schedule
“One of a handful of partners we trust to deliver. I know they’re working with my best interests in mind and I now understand the true value of an IT partner. Service excellence!”
“Your IT Support has provided tremendous peace of mind.”
“Friendly and professional advice which is a cut above the rest. I wouldn’t work with anyone else. The team at XC360 has become an invaluable extension of our business. They...
Partnering with XC360 was the shrewdest business decision I’ve ever made. My agents work seamlessly no matter where they are or which branch they work from and my business now...
“XC360’s onsite response time to come back with any issue however large or small is phenomenal.”
“XC360 carried out a faultless project of migrating from my antiquated system to the latest platforms and continue to provide amazing support.”
“We are always delighted with the professionalism and efficiency of XC360.“
“XC360’s prompt attendance is always discrete and the work executed efficiently.”
“Lockdown came upon us rather quickly and after one quick call with a director, the entire team supported us to be ready to work from home with our IT and...
"Thanks to XC360 I have been able to increase my operational time and reduce my costs."
“One of a handful of partners we trust to deliver. Service excellence!”
“Your innovative ideas and expert service has enabled us to be more productive, confident and efficient.”
“You follow a service policy that all IT companies should look to follow.”
“You guys have been superb! From the directors, remote team to on site and hands-on support, the team helped us migrate to the cloud without any break in our working...
“XC360 is a great team, company and service. Very highly recommended!”
“Professional, efficient, excellent value for money! Highly recommend”
“Consistently efficient service with a human approach to IT.”
“Thanks for your support and first class service over the years. We really couldn’t have achieved our success without the XC360 team. XC360 cloud and telecoms have been instrumental to...
"Migrating to XC360 was so straight forward, the process was pain free and we were up and running without issue. Our business can now operate so much smoother."
"A refreshing approach to IT support and a quality service which always wows us."
Responsive, proactive and effective - it just works - what more is there to say?
XC360 have built a solution that fits perfectly for the way we work. I wouldn’t hesitate to recommend the solution or the service they provide. Always professional and always helpful.
“Nothing but praise for their service and staff, they always treat each engagement with utter professionalism – no issue is ever too trivial. I am delighted to recommend them and...
“Thank you for once again fulfilling your obligations in relation to our IT to the highest standards, we are delighted with the results.”
“Consistently efficient level of service during our long tenure with you. Maintaining a high service level with a personal touch is very important for a company of our nature.”
“XC360 have always shown considerable expertise in their knowledge of IT and all things tech. They have always dealt promptly and efficiently with requests and continue to deliver technical solutions...
“It gives me great confidence to know we have the full attention of your dedicated team”
"Xara Computers provide us with an IT department without actually having to have an IT department. They’re willing to help and will efficiently relieve us of any trouble. They are"
