With the need for complete IT transformation, this global business needed a trusted IT partner to deliver.
Challenge
A global hospitality company faced mounting IT challenges that were impacting their employees’ productivity and the company’s growth. Overly complex hardware, excessive subscriptions, and disjointed workflows were adding unnecessary costs and frustration.
Additionally, the company was preparing to migrate from their outdated ERP system to SAP — a major transition that required expert oversight to minimize disruption. They also needed a tailored IT environment to support distinct departmental workflows, ensuring seamless collaboration while meeting unique business needs.
Solution
XC360 partnered with the company to deliver a tailored IT transformation. Our approach included:
✅ Comprehensive IT Audit – We conducted a deep dive into their existing practices, future plans, hardware, and software to understand the company’s specific needs.
✅ Streamlined IT Solutions – We simplified their hardware landscape, eliminated redundant subscriptions, and introduced efficient cloud-based solutions to improve employee experience.
✅ ERP Migration Support – Our team worked closely with their internal teams and SAP specialists to manage the ERP migration, ensuring minimal downtime and maximum efficiency.
✅ Bespoke IT Solutions for Each Department – By collaborating with leadership, we delivered customized IT platforms designed to support the unique workflows of different business areas.
✅ Cloud Migration for On-Premise Workloads – Legacy systems were migrated to modern cloud architecture, enhancing flexibility, security, and scalability.
Results
With XC360’s expertise, the hospitality company now enjoys:
✅ A simplified IT environment with reduced overhead and complexity
✅ Improved staff productivity and smoother day-to-day operations
✅ Enhanced security and resilience through cloud infrastructure
✅ A successful ERP migration with minimal disruption
✅ A scalable IT backbone poised for growth, AI integration, and automation
“XC360 are the only technology partner I will ever use, experienced, professional and forward thinking.”
“Your IT Support has provided tremendous peace of mind.”
“Friendly and professional advice which is a cut above the rest. I wouldn’t work with anyone else. The team at XC360 has become an invaluable extension of our business. They...
Partnering with XC360 was the shrewdest business decision I’ve ever made. My agents work seamlessly no matter where they are or which branch they work from and my business now...
“XC360’s onsite response time to come back with any issue however large or small is phenomenal.”
“XC360 carried out a faultless project of migrating from my antiquated system to the latest platforms and continue to provide amazing support.”
“We are always delighted with the professionalism and efficiency of XC360.“
“XC360’s prompt attendance is always discrete and the work executed efficiently.”
“Lockdown came upon us rather quickly and after one quick call with a director, the entire team supported us to be ready to work from home with our IT and...
"Thanks to XC360 I have been able to increase my operational time and reduce my costs."
“One of a handful of partners we trust to deliver. Service excellence!”
“Your innovative ideas and expert service has enabled us to be more productive, confident and efficient.”
“You follow a service policy that all IT companies should look to follow.”
“You guys have been superb! From the directors, remote team to on site and hands-on support, the team helped us migrate to the cloud without any break in our working...
“XC360 is a great team, company and service. Very highly recommended!”
“Professional, efficient, excellent value for money! Highly recommend”
“Consistently efficient service with a human approach to IT.”
“Thanks for your support and first class service over the years. We really couldn’t have achieved our success without the XC360 team. XC360 cloud and telecoms have been instrumental to...
"Migrating to XC360 was so straight forward, the process was pain free and we were up and running without issue. Our business can now operate so much smoother."
"A refreshing approach to IT support and a quality service which always wows us."
Responsive, proactive and effective - it just works - what more is there to say?
XC360 have built a solution that fits perfectly for the way we work. I wouldn’t hesitate to recommend the solution or the service they provide. Always professional and always helpful.
“Nothing but praise for their service and staff, they always treat each engagement with utter professionalism – no issue is ever too trivial. I am delighted to recommend them and...
“Thank you for once again fulfilling your obligations in relation to our IT to the highest standards, we are delighted with the results.”
“Consistently efficient level of service during our long tenure with you. Maintaining a high service level with a personal touch is very important for a company of our nature.”
“XC360 have always shown considerable expertise in their knowledge of IT and all things tech. They have always dealt promptly and efficiently with requests and continue to deliver technical solutions...
“It gives me great confidence to know we have the full attention of your dedicated team”
"Xara Computers provide us with an IT department without actually having to have an IT department. They’re willing to help and will efficiently relieve us of any trouble. They are"
