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Cyber Security | Managed IT Support

Secure your business, because cyber criminals won’t take a day off!

Let’s be honest, cyber-crime is skyrocketing, and it’s no longer just aimed at big names like SolarWinds, Colonial Pipeline, or Kaseya. If you run a business, whether it’s a multi‑million‑pound organisation or a small coffee shop with free Wi‑Fi, you’re a potential target. In 2021, 38% of UK small businesses identified a cyber security breach. And those are only the incidents that were actually discovered. Many attacks slip by unnoticed.

Cyber criminals: The uninvited guests who never leave

Cyber criminals aren’t lone hackers in dark rooms. They’re part of organised groups running sophisticated operations designed to make money at your expense. They don’t care who you are or how much you’ve invested in your business. They’ll exploit weaknesses in your systems, your people, and even your printers. And the worst part? Law enforcement is always trying to catch up.

The hyper-connected age: A blessing and a curse

Your business depends on technology. Your team is always connected. Your tools need to sync. And being offline, even briefly, is painful. But all this connectivity introduces risk. Employees using multiple systems, vendors accessing your network, and a growing list of apps all create security gaps. Smart tools are essential, but smart cyber security is even more important.

The tough questions you should be asking

As a business operating for more than two decades, we regularly review our risks, especially in cyber security and disaster recovery. You should be asking these questions too:

• Which systems or services are most at risk, and how can we reduce that risk?
• How can we prevent cyber-attacks before they happen?
• If an attack occurs, how do we limit the damage?
• How do we stop ransomware from holding our data hostage?
• How can we detect intrusions early?
• How do we protect employees from scams and phishing attempts?
• What’s our recovery plan if a critical system fails?
• How do we strengthen our security incident response?

Our advice? Take cyber security seriously (before it’s too late)

If you haven’t already, gather your decision makers and have a real conversation about security. Start by:

• Identify your biggest risks and determine which systems and functions are absolutely critical to your business.
• Ensure you’re meeting legal and compliance obligations.
• Build contingency plans for system failures and have a clear communication strategy for clients and stakeholders.
• Develop a solid incident response and disaster recovery process, know who’s responsible for what.
• Put preventive measures in place, whether that’s bulletproof processes, employee training, or advanced security systems.
• Encourage a culture where employees report incidents, big or small.

Practical cyber security measures you should implement ASAP

Still with us? Great! Here are some must-do security actions to protect your business:

Essential cyber security measures

• Secure your firewall: It’s your first line of defence. Only necessary services should be allowed in and out.
• Keep all software and devices updated: Those updates aren’t just for fun; they patch security holes.
• Apply best security practices: From stopping auto-run features to enforcing screen lockouts, little things make a big difference.
• Strengthen employee security: Secure passwords, multi-factor authentication, and least-permissive access should be the norm. A password manager can make life easier.
• Use threat detection tools: If something sneaks through, the right tools can catch it before it causes chaos.
• Protect your email: Spoofing and phishing are hackers’ favourite tools. DMARC and anti-phishing tech can help.
• Encrypt portable devices: If they’re lost or stolen, encryption ensures data stays safe.
• Implement ransomware protection: Don’t let hackers hold your data hostage.

Advanced cyber security measures

• Secure applications: Minimise what apps can do so they can’t be used against you.
• Have an air-gapped backup: Back up your data in a secure location that’s inaccessible from your network.
• Track privileged accounts: If an admin account is compromised, you need to know where it has access.
• Secure your printers: Yes, even your printer can be an entry point for cybercriminals.
• Train and test employees – Cyber awareness should be a regular part of training.
• Secure cloud services: Just because it’s in the cloud doesn’t mean it’s secure.
• Monitor for breached credentials: Dark web monitoring can alert you if your data is floating around for sale.
• Invest in cyber insurance: The cost of recovering from a breach can be astronomical.
• Engage a security-focused provider: Sometimes, you just need an expert to review your setup and implement best practices.

Bottom line: Don’t wait until it’s too late

Cyber security threats are increasing, and your defences need to keep pace. If you’re not sure where to start, or want a professional review, let’s talk. At XC360, we take cyber security seriously so you can focus on running your business with confidence.

Let’s strengthen your IT security before the hackers do it for you.

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