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360Talk from XC360 is a fully managed, cloud-hosted telephony solution designed to power business communications with flexibility, reliability, and cost-efficiency.
Whether you’re a growing SME or an established enterprise, our VoIP and cloud PBX services provide everything you need to stay connected, without the hassle of traditional phone lines or outdated systems.
Cloud hosted telephony, also known as hosted VoIP or cloud PBX, is the modern alternative to traditional phone systems and ISDN lines. It moves your entire business phone system to the cloud, giving your team the flexibility to work from anywhere, with advanced features and no bulky hardware to manage.
✔ Work from anywhere, keep your business number wherever you go
✔ Bring your number or choose new ones, local or national
✔ Support for multiple sites and remote teams, all on one system
✔ Packed with enterprise features, get the most from your investment
✔ One supplier, one solution, from setup to support
✔ No upfront hardware costs, pay only for what you use
✔ No physical phone lines, everything runs securely over the internet
✔ Future-proof technology, new features added automatically
✔ Built-in continuity, reduced downtime and SLA-backed reliability
✔ UK-based support you can trust, expert help when you need it
Built for today, ready for tomorrow
Move to the cloud. Simplify your telephony. Stay connected.
As a trusted UK-based managed VoIP provider, we don’t just deliver technology, we manage it for you. From setup and porting to day-to-day support, our team of experts ensures your hosted telephony runs smoothly so your business can focus on what matters.
With 360Talk, you get:
🔹 Fully managed cloud PBX and SIP trunking
🔹 Enterprise-level features including call routing, voicemail-to-email, and analytics
🔹 Seamless integration with Microsoft Teams and other collaboration tools
🔹 Business continuity features to keep you connected, even during outages
🔹 London-based support from a team that understands your needs
Say goodbye to outdated phone systems. With 360Talk from XC360, you get a fully managed VoIP phone system that’s secure, scalable, and built for the way modern businesses work.
Smarter telephony. Seamless communication. Ready when you are.
Migrating to a new cloud hosted telephony service doesn’t have to be complicated. At XC360, we take care of every step, removing the stress, avoiding downtime, and ensuring a smooth transition from your existing phone system to a fully managed VoIP business phone solution.
Whether you're moving from an on-premises PBX or another hosted system, our proven cloud telephony migration process ensures a seamless switch with zero disruption to your business.
Map your current phone usage and features and create custom configuration plan
Build your new hosted system and test functionality in parallel with your existing one
Schedule your number porting, old service cessation and go-live date
Train your team and provide full system documentation whilst overseeing a smooth switchover
Yes, a hosted VoIP system is built to support businesses of all sizes and across all industries. Whether you have one office or multiple sites, remote workers, or a mobile team, cloud telephony gives you the flexibility to take calls from anywhere using a desk phone, mobile, or laptop. It’s reliable, scalable, and designed for how modern businesses work today.
Not at all. In fact, most businesses save money by moving to a VoIP solution. There are no upfront costs for bulky hardware or expensive phone lines, and you only pay for the users and features you need. Plus, with managed support included, you don’t need to hire additional IT resources. It's cost-effective, predictable, and budget-friendly.
A good hosted phone system is built with business continuity in mind. If your internet fails, calls can automatically reroute to mobile devices or other locations so you never miss a customer. With reliable broadband and failover options available, downtime is minimal and your business stays connected.
We do. With a fully managed VoIP service, you get ongoing support, system updates, and maintenance included at no extra cost. That means no more patching, no more waiting on engineers, and no need to worry about keeping your system up to date, it’s all taken care of for you.
No, not unless you want to. You can keep your existing numbers through number porting, and the interface is easy to use and intuitive. Most users are up and running with minimal training. We also offer onboarding support and documentation to make the transition seamless for your team.
One of the biggest advantages of hosted telephony is that it evolves with your business. New features and improvements are rolled out regularly and automatically, no upgrade fees or disruptions. From call recording and analytics to advanced call routing and integrations, your system stays future-ready at all times.
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